Flexible Security LLC wants you to be fully satisfied with your purchase of a FlexStrong lock. If you are not completely satisfied you may return the FlexStrong lock within 30 days from the date you took delivery for a full refund of the $29.95 purchase price, minus the shipping, handling, and or processing fees incurred in the original purchase.
The item must be returned, unused or used, in good condition, no damage, and with all paperwork to ensure full credit. For product return information, please contact support.
FlexStrong’s One-Year Limited Warranty
Flexible Security LLC warrants only to the original purchaser of the FlexStrong lock or authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service for one year after date of purchase. Flexible Security LLC reserves the right, before having any obligation under this limited warranty, to inspect the FlexStrong product, and all costs of shipping for the FlexStrong product to Flexible Security LLC inspection shall be borne solely by the purchaser. In order to recover a replacement device under this limited warranty, the original Purchaser must make claim to Flexible Security LLC within 365 Days of purchase date, and must present acceptable proof of original ownership (such as original or copy of receipt) Flexible Security at its option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the original purchaser’s date of purchase. You will need it for any warranty service. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence.
This limited warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by Flexible Security LLC, including but not limited to purchases from internet auction sites. This warranty does not affect any other legal rights you may have by operation of law.
If you are having difficulty with installation or operation of FlexStrong please contact support for assistance.